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Support

Write to support@techinn.solutions and a person will answer. Quick answers first.

How do I restore my purchase?

Open Leve, go to Settings, and tap Restore Purchases. Use the same Apple account you bought Leve Pro with. Leve Pro is a one-time purchase, so it also works on your other devices signed in to that account.

Why is only 1 video a day free?

Compressing takes real work on your phone and we do not run ads or sell data, so the free tier covers one video a day at full quality, with every size goal and no watermark. The limit resets daily. Leve Pro removes it, and adds batch compression, replacing or removing originals and the Your videos by size cleanup, for a single payment of $9.99.

What does Leve Pro include?

Leve Pro is a one-time purchase of $9.99, with no subscription. It unlocks unlimited videos, batch compression (select several videos at once, in a queue that resumes if you leave), replacing or removing originals, and Your videos by size, which lists your largest videos so you can clean up storage.

What happens to HDR and Dolby Vision videos?

Leve keeps HDR. Dolby Vision videos are saved as HDR, so they stay bright and colourful on HDR screens. Use the before and after preview to compare the result, and check it before you remove the original.

Is my video's date and location kept?

Yes. Leve keeps the capture date and location on the compressed copy, so it stays in the right place in your library.

Where do my original videos go?

Leve never removes an original unless you choose to, and replacing or removing originals is part of Leve Pro. The original is moved to the Recently Deleted album in Photos, where it stays for 30 days before iOS deletes it for good. You can recover it from there in that time.

Does Leve work with Shortcuts?

Yes. Leve adds a Compress Video action to the Shortcuts app, so you can compress a video as part of your own shortcut.

Contact

Email support@techinn.solutions. Mention your iPhone model and iOS version if something is not working. For billing problems you can also use Apple's Report a Problem.